Our promise

Privacy with care, clarity and accountability.

Pixo is built around the belief that technology should protect people before something happens—and support them if it does.

Nine commitments

Commitment 1

We will protect privacy by design.

Commitment 2

We will use calm, plain and non-judgemental language.

Commitment 3

We will never blame someone whose privacy has been breached.

Commitment 4

We will be honest about what Pixo can and cannot do.

Commitment 5

We will never promise that content will be removed.

Commitment 6

We will minimise the personal information we collect.

Commitment 7

We will signpost independent specialist and emergency help.

Commitment 8

We will keep Pixo SOS™ free for under-18s.

Commitment 9

We will review safeguarding decisions with qualified professionals.

A breach of privacy is never the victim's fault.

Our words, product choices and support routes will reflect that principle.