Responsible disclosure

Help us protect Pixo users.

If you believe you have found a vulnerability, please report it privately and give us reasonable time to investigate.

How to report

Email support@pixovault.com with the subject “Responsible security disclosure”.

Include

  • The affected app version, device or page.
  • Clear reproduction steps and expected impact.
  • Evidence that does not expose another person's private information.
  • A safe way to contact you.

Please do not

  • Access, alter or download another person's information.
  • Disrupt services, use social engineering or demand payment.
  • Publish details before we have had a reasonable opportunity to respond.

We will acknowledge credible reports and communicate next steps. This is not a promise of payment or a formal bug-bounty programme.